Rebuilding Trust of Patients, Public, and the National Boards

Course Content

1

Section 1 – Significance of Trust in Healthcare

  • 1.1 Importance of Trust in Healthcare

  • 1.2 How Trust Impacts Patient Care and Professional Relationships

  • 1.3 Challenges in Rebuilding Trust After a Notification or Investigation

  • 1.4 Section 1 Self-Check

2

Section 2 – Understanding the Fitness to Practise Process

  • 2.1 Overview of the Fitness to Practise Process

  • 2.2 Common Causes of Trust Erosion

  • 2.3 Responding to a Fitness to Practise Investigation

  • 2.4 Section 2 Self-Check

3

Section 3 – Accountability and Integrity in Trust Building

  • 3.1 Why Accountability Is Important in Healthcare

  • 3.2 Importance of Integrity and Ethical Behaviour

  • 3.3 Strategies for Taking Responsibility

  • 3.4 Section 3 Self-Check

4

Section 4 – Rebuilding Trust of Patients

  • 4.1 Restoring Patient Trust After Adverse Events

  • 4.2 Empathy and Compassion in Patient Care

  • 4.3 Involving Patients in Decision-Making

  • 4.4 Section 4 Self-Check

5

Section 5 – Rebuilding Public Trust

  • 5.1 The Role of Transparency in Public Trust

  • 5.2 Professionalism and Ethical Standards

  • 5.3 Section 5 Self-Check

6

Section 6 – Rebuilding Trust of the National Boards

  • 6.1 Understanding Regulatory Expectations

  • 6.2 Complying with Fitness to Practise Recommendations

  • 6.3 Working Towards Remediation

  • 6.4 Section 6 Self-Check

7

Section 7 – Reflective Practice for Continuous Development

  • 7.1 Role of Reflection in Rebuilding Trust

  • 7.2 Self-Assessment and Growth

  • 7.3 Developing a Personal Development Plan

  • 7.4 Section 7 Self-Check

8

Section 8 – Conclusion and Takeaways

  • 8.1 Conclusion and Takeaways