Course Content
1Section 1 – Introduction to Dignity and Non-Discrimination
1.1 Defining Dignity and Non-Discrimination
1.2 Importance of Ensuring Dignity and Non-Discrimination
1.3 Section 1 Self-Check
2Section 2 – Key Concepts of Dignity in Patient Care
2.1 Patient-Centred Care
2.2 Ensuring Privacy and Confidentiality
2.3 Empathy and Compassion in Healthcare
2.4 Section 2 Self-Check
3Section 3 – Understanding and Preventing Discrimination
3.1 Types of Discrimination in Healthcare Settings
3.2 Recognising and Addressing Implicit Bias
3.3 Creating an Inclusive Environment
3.4 Section 3 Self-Check
4Section 4 – Legal and Ethical Standards
4.1 Relevant Legal Frameworks
4.2 Ethical Guidance from AHPRA and the National Boards
4.3 Consequences of Not Upholding Dignity and Non-Discrimination
4.4 Section 4 Self-Check
5Section 5 – Communication for Dignity and Respect
5.1 Verbal and Non-Verbal Communication Skills
5.2 De-escalation and Conflict Resolution
5.3 Delivering Difficult News with Sensitivity
5.4 Section 5 Self-Check
6Section 6 – Addressing and Responding to Breaches
6.1 Identifying Breaches in Dignity and Non-Discrimination
6.2 Self-Reflection and Accountability
6.3 Section 6 Self-Check
7Section 7 – Remediation for Professionals Facing Regulatory Concerns
7.1 Steps to Acknowledge and Address Breaches
7.2 Developing a Remediation Plan
7.3 Maintaining Professionalism During Fitness to Practise Processes
7.4 Section 7 Self-Check
8Section 8 – Personal and Professional Development
8.1 Creating a Personal Development Plan (PDP)
8.2 Engaging in Reflective Practice
8.3 Section 8 Self-Check
9Section 9 – Conclusion and Takeaways
9.1 Conclusion and Takeaways