In short
Remediation is the concrete action you take to address the concern so there is no current risk to the public. National Boards focus on present and future risk, not punishment of the past, so evidence matters. Target your remediation to the specific concern, complete it promptly, back it with dated evidence such as CPD and supervision, and explain it in a reflective statement. Remediation does not guarantee any outcome, but it is often what allows a matter to close.
What does remediation mean in an AHPRA notification?
Remediation is the practical action you take to fix the underlying concern, so that the risk that gave rise to the notification is addressed.
Where insight is understanding what happened and reflection is thinking it through honestly, remediation is what you actually do about it. It is the training you complete, the supervision you take on, the change you make to how you work, and the evidence that these have happened. If you are still mapping the wider process, our guides to what an AHPRA notification is and the first steps to take give you the full picture.
Remediation is not about proving the concern was unfair. That argument, where you have one, belongs in your formal response, prepared with advice. Remediation is about showing that, whatever happened, you have closed the gap so it does not happen again.
Why do National Boards care about remediation?
Because Boards are focused on current and future risk to the public, not on punishing past events.
A National Board's core question is whether you are safe to practise now. Ahpra manages concerns by assessing the risk to the public, and where that risk has genuinely been addressed, the outcome can be that no further action is needed. Ahpra's own published examples show matters closing with no further action once a practitioner has taken appropriate steps, including where a health condition is being well managed.
This is good news, because it means the situation is within your influence. Strong remediation is the clearest way to show a Board that the risk it was concerned about no longer exists.
What counts as evidence of remediation?
Anything that objectively shows you have addressed the concern and changed your practice, ideally dated and verifiable.
- Structured CPD. Courses targeted at the exact issue, with a dated certificate you can submit.
- Supervision or mentoring. A period of oversight, with a report or letter from your supervisor.
- Changes to systems and processes. New checklists, workflows or safeguards you have put in place.
- A reflective statement. Your written account linking the concern to what you have learned and changed.
- Audit or feedback. Results that show your practice has measurably improved.
- Health management. Where relevant, evidence that a health condition is being managed with your treating practitioner.
How do you demonstrate remediation, step by step?
Pin down the concern, target your remediation to it, complete it promptly, evidence it, and show it is sustained.
Identify the exact concern
Work out precisely what the notification raises and map it to your profession's standards. Remediation only works if it targets the real issue.
Choose remediation that fits
Select activity that directly addresses that concern, rather than generic education. A boundary concern and a prescribing error call for different responses.
Act promptly
Start early rather than waiting for a deadline. Remediation begun as soon as you understood the concern reads as genuine, not tactical.
Gather dated evidence
Keep certificates, supervisor reports, audit results and any other proof, each dated, so the Board can verify what you have done.
Explain it in a reflective statement
Tie the evidence together in a written account that shows insight. See our guide to writing a reflective statement.
Show it is sustained
Demonstrate that the change is now part of your everyday practice, so the improvement is lasting rather than a one-off.
What makes remediation convincing?
Remediation persuades when it is targeted, timely, evidenced, and clearly sustained.
Targeted means it addresses the actual concern, not a loosely related topic. Timely means you started early rather than the week before a hearing. Evidenced means every claim of change is backed by something a Board can see. Sustained means the change is embedded in how you work now. Put together, these show that the risk which prompted the notification has genuinely been closed off, which is exactly what a Board needs to be satisfied of.
Remediation evidence checklist
- Targets the specific concern, mapped to your standards
- Started promptly, not just before a deadline
- Backed by dated evidence, such as CPD certificates
- Includes supervision, audit or feedback where relevant
- Explained in a reflective statement that shows insight
- Shows the change is embedded in daily practice
- Addresses current and future risk to the public
- Shaped with your insurer or lawyer for serious matters
Where does structured CPD fit into remediation?
Structured CPD is often the most practical, verifiable piece of remediation you can point to.
A targeted course gives you dated evidence that you have addressed the exact issue in your notification, aligned with your Board's CPD registration standard. It turns a general intention to improve into something concrete and submittable. It does not guarantee an outcome, but paired with a clear reflective statement it is powerful evidence that the concern has been taken seriously and acted upon. You can browse the full CPD course range for Australian health professionals to match a course to your concern.
Insight · Reflection · Remediation
Courses to evidence your remediation
Independent, structured CPD you can use as evidence of remediation. The three IRR pillar modules come first, followed by notification focused courses.
Module on Insight
- Recognise what happened and why it mattered
- Understand the standard that applies to you
- Build the foundation a Board looks for
Module on Reflection
- Structure an honest written reflective account
- Show your thinking, not just your intentions
- Prepare a statement you can submit with confidence
Module on Remediation
- Turn reflection into concrete, evidenced action
- Plan changes that reduce future risk
- Document remediation for your response
How to Deal With a Notification or Investigation
- Understand each stage of the process
- Know what to do, and what to avoid, early
- Approach your response calmly and well prepared
How to Avoid a Complaint or Notification
- Spot the situations that commonly lead to concerns
- Strengthen everyday practice and communication
- Reduce the risk of a future notification
Fitness to Practise for Healthcare Professionals
- Understand how fitness to practise is assessed
- Link conduct, performance and health to standards
- Frame your remediation around what matters
Official sources
Frequently asked questions
What is remediation in an AHPRA notification?
Remediation is the concrete action you take to address the concern, such as targeted CPD, supervision or changes to your practice. It shows a National Board the risk that prompted the notification has been dealt with.
What evidence of remediation does a Board want?
Dated, verifiable evidence: CPD certificates, a supervisor or mentor report, audit or feedback results, changes to systems, and a reflective statement tying it together. The stronger and more specific the evidence, the better.
Does remediation guarantee a good outcome?
No. Remediation never guarantees a particular result. What it does is give a National Board concrete reasons to conclude that the current risk has been addressed, which is often what allows a matter to close.
How soon should I start remediation?
As soon as you understand the concern. Remediation started early reads as genuine, while activity rushed just before a deadline can look tactical. Prompt action also gives you time to gather solid evidence.
Can CPD count as remediation evidence?
Yes. Structured CPD targeted at the specific concern, aligned with your CPD registration standard, gives dated evidence you can submit. Paired with a reflective statement, it is one of the most practical forms of remediation.
Do I need supervision or mentoring?
Not always. It depends on the concern. For performance or clinical matters, a period of supervision with a report can be strong evidence. For other issues, targeted education and process changes may be more appropriate.
Should remediation go with a reflective statement?
Ideally yes. Evidence of remediation is far more convincing when a reflective statement explains what you learned and why you made each change. Together they show both insight and action, which is what Boards look for.
Can remediation help me keep working?
Strong remediation can support the case that you are safe to practise, though it never guarantees an outcome. Most practitioners keep working during a notification unless a Board takes immediate action to protect the public.
Dr Richard
Course Facilitator
A practising clinician with over 21 years of experience and postgraduate training in healthcare law and ethics, so every course reflects both clinical reality and Australian regulatory standards.
Written and reviewed by Dr Richard. Last reviewed . Read full profile
AHPRA Courses is an independent training provider. Our courses are structured CPD that practitioners can use as evidence of remediation. We are not affiliated with, endorsed by, or acting on behalf of Ahpra, any National Board, or any other regulator. Courses provide evidence of remediation and do not determine the outcome of any matter. This article is general information, not legal advice. If you have received a notification, seek advice from your professional indemnity insurer or a health law solicitor.