Communication, Consent & Open Disclosure Program – Dental Practitioners
A structured learning program for dental practitioners who want to strengthen how they communicate with patients, obtain and document consent, and respond when a treatment outcome or complaint does not go as expected.
Who this program is for
Dental practitioners working through a concern about informed financial consent, a treatment plan that changed during a course of care, communication of material risk, or how a patient complaint was handled. It is also suitable for practitioners who want to strengthen these areas as part of their professional development.
Why this program
– Opens with Ethics and Ethical Standards for Dentists and Dental Professionals, written with reference to the Dental Board of Australia code of conduct
– Covers informed financial consent, a common source of dental complaints
– Treats consent as an ongoing process, including re-consent when a treatment plan changes
– Includes open disclosure when an outcome is not what the patient expected
– Addresses complaint handling, as a defensive first response can escalate a matter
– Finishes with insight and remediation, so you can reflect on and show what you have learned
Courses included
1. Ethics and Ethical Standards for Dentists and Dental Professionals – 2 hours
2. Ensuring Effective Communication as Healthcare Professionals – 2 hours
3. Open Disclosure in Healthcare Practice – 2 hours
4. Ensuring Dignity and Non-Discrimination as Healthcare Professionals – 2 hours
5. Module on Insight – 2 hours
6. Module on Remediation – 2 hours
Program at a glance
Courses: 6
Learning: approx. 12 CPD hours
Format: Online and self-paced
Assessment: Knowledge self-checks in each course
Certificate: A certificate of completion for each course
Access: 12 months
How it works
1. Add the program to your cart and complete checkout
2. Access your courses online straight away
3. Learn at your own pace and complete each assessment
4. Download your certificate of completion for each course
AhpraCourses is an independent provider of professional education for Australian registered health practitioners.
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