Course Content
1Section 1 – Understanding Open Disclosure in Healthcare Practice
1.1 What is Open Disclosure?
1.2 Why Open Disclosure Matters in Healthcare
1.3 When Does Open Disclosure Apply?
1.4 Open Disclosure in Everyday Professional Practice
1.5 Ethical Foundations of Open Disclosure
1.6 Section 1 Self-Check
2Section 2 – Professional Guidance and the National Framework
2.1 Shared Expectations Across Healthcare Professions
2.2 What Happens When Open Disclosure Is Not Practised?
2.3 Section 2 Self-Check
3Section 3 – Being Open When Things Go Wrong
3.1 Responding with Openness in Practice
3.2 The Importance of Timeliness
3.3 Structuring a Candid Conversation
3.4 Language Matters: Apologising Without Blame
3.5 Reassurance Without False Promises
3.6 Everyday Opportunities for Openness
3.7 Section 3 Self-Check
4Section 4 – Reflection and Insight Following an Incident
4.1 Why Reflection Matters in the Context of Open Disclosure
4.2 The Qualities of Insightful Reflection
4.3 Reflective Questions to Guide Professional Insight
4.4 Reflective Practice as a Routine Habit
4.5 Reflection and Open Disclosure in Remediation
4.6 Section 4 Self-Check
5Section 5 – Team Culture and Leadership for Open Disclosure
5.1 Open Disclosure Is a Team Responsibility
5.2 Barriers to Openness in Teams
5.3 Characteristics of a Supportive Team Culture
5.4 The Role of Leadership in Modelling Openness
5.5 Supporting Colleagues Through Open Disclosure
5.6 Embedding Open Disclosure in Team Practice
5.7 Section 5 Self-Check
6Section 6 – Summary and Conclusion
6.1 Summary and Conclusion